Domestic logistics
Since its establishment, after 30 years, Huapengfei has always been renowned in the industry for its excellent comprehensive logistics service quality. The company has built large-scale modern logistics bases in large and medium-sized cities in China, such as Shenzhen, Dongguan, and Suzhou, deploying efficient and intelligent warehousing networks and trunk and branch distribution systems. It has the qualifications of large cargo transportation and non vessel operating carriers, and can provide customized comprehensive logistics solutions for customers. In addition to providing standardized comprehensive logistics solutions, Huapengfei can also combine customer needs, utilize its deep industrial foundation and innovative and efficient access services, integrate social logistics resources through market-oriented methods, provide seamless matching and real-time response for logistics supply and demand parties at any time and place, reduce enterprise logistics expenditure costs, and create unprecedented commercial value for industry resource optimization and industrial upgrading.
Own property warehouse and distribution
One-stop professional services
According to customer needs and industry characteristics, Hua Pengfei provides services including warehousing, trunk line, distribution and system, forming a standardized and customized flexible response service matrix.
- Warehousing services
- Operation and distribution services
- system service
- Basic services
- Warehouse planning, process design, shipping and receiving management, order processing, inventory services, real-time inventory, and advance compensation
- Value added services
- Quality inspection refurbishment, upgrade customization, personalized packaging
- Basic services
- Routing planning, trunk transportation, end-to-end distribution, tracking of delivery management nodes, reverse logistics, and full process insurance
- Value added services
- Full day customer service, scheduled delivery, and payment collection on behalf of customers
- Basic services
- Path optimization, transportation query, electronic signature, system reconciliation data report, network monitoring, system integration
- Value added services
- Customized development, information push, order/transportation visualization
Strong risk control capabilities
Hua Pengfei manages more than one billion total assets on a daily basis, with complete insurance coverage and strong risk control capabilities
Insurance for everything related to the transportation of goods
Unexpected risks associated with domestic cargo transportation and overseas import and export
All property insurance
Unexpected risks of storing goods in domestic own warehouses
Logistics liability insurance
The risk of loss of goods due to logistical reasons and the legal risk of being recovered
Public Liability Insurance
The risk of injury to a third party caused by the goods carried by the insurer
Quality of service that exceeds expectations
Perfect training system
Perfect training system
Huapengfei has nearly a thousand employees who grow together with the company. Many backbone and outstanding talents have more than 10 years of logistics management experience, understand business and know management; A sound training system and regular professional training have formed a virtuous talent pool; A first-class quality management system, first-class operational guarantee, and all key positions require certification.
Lean quality and safety internal control system
Lean quality and safety internal control system
Huapengfei obtained the ISO 9001 quality management system certification as early as 2007, and has a quality inspection post on the business side, with dedicated personnel responsible for various inspections of platform and branch operations for a long time; On the job end, there is a financial/legal/audit internal audit inspection system, which regularly reviews the operational processes of the business department from all aspects, and is responsible for various inspections of funds, payments, settlements, and contracts.
Sound customer communication
Sound customer communication
Huapengfei formulates and regularly updates and improves customer service management systems such as the "Customer Complaint Management Control Procedure," "Customer Service Confirmation Control Procedure," and "Non conformance Control Procedure." It comprehensively standardizes the customer service process, clarifies the responsibility mechanism for customer complaint management, quickly and actively responds to customer complaints and needs, and efficiently handles problems in the product and service delivery process.
